Have a question? Select a subject to get detailed information.
We want to make sure your experience with the Online Auction Software (OAS) bidding platform is enjoyable and positive. Therefore, it's important that you have a thorough understanding of OAS and specific auction terms prior to bidding.
If you need assistance, please call our office at 616-389-6476 (Monday - Friday, 8 am - 5 pm); or see contact information listed for the specific auction you are interested in.
My Account: edit my information, manage my notifications, add/delete credit cards, view open invoices, etc.
How do I log into My Account?
Where are the auction terms and lot details?
Where do I add my Credit Card?
How do I watch an item?
How do I view my watch list?
How do I search the auctions by category?
How do I place a bid?
How do I pay online?
How do I change the page view from grid to a list?
How do I view more or less items on a single page?
How do I navigate the auction using page numbers?
How do I ask a question about an item?
How do I view items I am selling?
How do I register?
LIVE AUCTION REGISTRATION:
Please refer to the Auction Details for the specific Live Auction you are interested in for detailed information on registration process.
Can I consign (sell) my own items?
Yes! Miedema Asset Management Group companies offer several options for selling (consigning) your personal items or property.
- Repocast.com, Inc - Call 866-550-7376 for specifics on selling (consigning) items at the weekly auctions.
- Orbitbid.com, Inc - Contact 866-672-4806 to see why "The Online Auction Advantage Selling from Your Location" with Orbitbid.com, Inc may be the best solution for your auction needs.
- LASTBIDrealestate.com, Inc - Call 800-527-8243 for further information on selling your real estate with our online auction solution.
- Miedema Auctioneering, Inc - Call 800-527-8243 for further information on consigning your items at a live auction
- Rangerbid.com - Call (616) 261-4984 for further information on consigning and selling items from your location
- SSL Corporation.com - Call (616) 432-6640 for further information on consigning Firearms and gun related items
Is there any way I can view the items in person before bidding?
What should I do if I get a 'Credit Card isn't Valid' message during the registration process or when bidding for the first time?
How do I know if my bid went through?
I forgot my username and/or password
*The page will require your username and will ask for the answer to the 'hint question' that you answered upon creation of your account. If your account was created before November 2009, or if you simply don't know your username, simply call 866-672-4806 to have your password information reset.
Will my email address automatically be placed on any mailing lists by registering?
I won't be near my computer while the auction is live. Is there a way to bid in advance?
Posted closing times and displays of Auction Co.'s current time are approximate. Auction Co. reserves the right to close early or extend auctions at any time at its discretion. It is strongly recommended that bids be placed early to avoid losing out due to an ill-timed, last minute bid. All times are based on the Time Zone as specified on the auction. Dynamic bidding - The dynamic bid on this website is a feature that does NOT allow an item to sell at the end of the auction until there is 10 minutes of bidding inactivity. Example: An item is bid on at 7:50pm. An auction is scheduled to close at 8:00pm. When this bid is placed the ending time will automatically extend to 8:10pm. When another bid is placed at 8:01 the auction will extend to 8:20pm. This will give the bidder 19 minutes to place another bid. If no bids are placed this auction will conclude at 8:20pm. The key to your dynamic bidding feature is that the auction extends from the preset closing time in 10 minute intervals, NOT 10 minutes from when you placed your bid.
*Assuming that there are no higher pre-bids placed by other users before the auction begins
What are 'bid increments'?
What is a 'Buyer's Premium'?
What is a 'Maximum Bid'?
What is 'pre-bidding'?